What we promise and what we do not
We promise a confirmed price before you ride, a chauffeur who arrives early, flight tracking on every airport pickup and a single point of contact from booking to drop-off. Chauffeurs sign NDAs and follow strict passenger privacy rules.
We do not publish invented reviews, ratings or trip counts, and we do not claim awards we have not received. If something about a trip is not possible, such as a curbside pickup where the airport does not allow one, we say so when you book rather than on the day.