How to choose the right service
Start with the number of stops. One pickup and one destination is a point-to-point ride or an airport transfer, priced per trip. Two or more stops, or any plan where you want the car to wait, is an hourly charter. Then look at the group: up to three people with normal luggage fit a sedan, up to six an SUV, and up to fourteen a Sprinter.
Specialist services are the same product with more planning behind it. Convention service coordinates venue load zones and hotel pickup windows. Sports and entertainment service agrees a meeting point outside the post-game street closures. Medical center transport allows for uncertain appointment lengths. Financial District service is built around one-way Loop streets and early flights.
What every booking includes
Whatever you book, these apply:
- A written confirmation with the vehicle class, pickup time and price
- Flight tracking on airport pickups, with the pickup adjusted to your actual arrival
- A chauffeur who arrives at least 15 minutes before the scheduled pickup
- Chauffeurs who sign NDAs and follow strict passenger privacy rules
- Itemized receipts, with monthly invoicing for corporate accounts
- Free cancellation up to 24 hours before pickup
